Managed Service Retainer
If you are a Small to Medium sized business looking to completely outsource your IT support then a Connexion MSR is the solution for you. Our MSR provides a completely managed network service, and it gives you access to the advice you need to make best use of technology in your business.
Smart Network Management
By using smart technology our team professionally manage your network so that you won't have to think about it. Our network management system monitors the performance of your network and automatically alerts our helpdesk team when there's a problem which enables us to prevent network issues that would otherwise impact your productivity.
Disaster Recovery
With a Connexion MSR you will also have the peace of mind that in the event of a disaster a highly experienced and well organised team will spring into action and reinstate your network so that you can get back to business as quickly as possible.
Helpdesk Support
When you need support our team are on hand 24 hours a day 7 days a week to resolve your problems. By using telephone, and remote support our technicians resolve over 90% of incidents in under 5 minutes and any issues that are not resolved this way are escalated to onsite.
Making your Business Better
ICT is not only crucial to the successful operation of your business it should be pivotal in its development with the potential to save you money and radically improve the way you do business. As a full service technology provider Connexion has expertise in a diverse range of technologies designed to improve Small and Medium Sized businesses such as:
- Virtualization
- Voice Over IP
- Custom Database Development
- Customer Relationship Management
- Portal and Intranet Development
- Web Development
- Online Marketing
To find out more about how our MSR can help you cut costs, increase agility and improve your IT quality of service Contact us now for a 'no strings' consultation. 0118 9209600
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