“ We are a firm of Chartered Surveyors and Estate Agents who know nothing about computers, while using them on a daily basis. We have in excess of 30 computers in 3 different offices, we thought about getting an IT dedicated member of staff but soon realised he / she would not be able to do all we required. We needed someone or something that could help with networking are computers, doing the necessary wiring, purchasing hardware and software, making sure that all our computers talked to each other, set up printers, install software, be a friendly voice over the phone to help sort out a crashed computer or tell us how to find the tool bar that we had lost in our Word document, someone that understood our needs and would make cost effective recommendations to enable us to spend as little time as possible worrying or dealing with computer problems.
We employed Connexion for our Computer maintenance and management care. Since they came on board our maintenance costs have gone down dramatically, the service is superb. I know exactly what is going on and why. Their prices for either new hardware or software can not be beaten, although I am still trying to catch them out and I think it is fair to say that I have found the one computer company that can be trusted and does not rip you off! ”
Helen Tindall, Administration Partner, Campsie & Co
“ I would like to thank you and your team for an excellent job. I'm delighted not only with the finished project but the whole approach to the job. You took time to understand my business, the problems that we faced and then came up with a solution that works (and to budget). Your engineers did a fantastic job and were very helpful explaining every step of the way. Please pass on my thanks and appreciation to your team. ”
Graham Hurst, Partner, Hurst Morrison Thompson
“ Reprographics 3 Ltd are a well-established repro house with a fully networked print room. We employed Connexion some 5 years ago to assist in setting up all our IT services. We were so impressed by their professionalism, information and eagerness to help, that we now use them for all our computer equipment and maintenance and consult with them regularly to keep us in front with new technology. ”
Darren Watts, Director, Reprographics 3
“ We are a small Telecommunications company with BIG requirements for IT (and not a big budget). Over the past year, Connexion has supported us every step of the way with our backups, virus checkers, VPN, remote access, moving office and buying new hardware and software. They have come to be referred to in the office, as the 'IT Angels' because they swooped in and fixed a serious problem we were having with our firewall when the company we had the firewall maintenance agreement with just couldn't do it. (This is quite a change from our last IT support company who were referred to as 'those useless IT blokes'.) They are never too busy to talk me through a problem, or better yet, to just dial in to the server and fix it without me having to strike a key! I always ask their purchasing department for prices first because they respond quickly and find me the best prices. They are truly an all around IT solution company and the best thing about them: They make ME look good! ”
Molly Cheal, Head Of Administration, InterWAVE Communications UK, Ltd
“ I have dealt with Connexion Ltd for approximately 5 years. My first introduction was when they contacted me at a very opportune time having unsuccessfully used 3 different companies to install a server-based system in my company. I had already spend huge amounts of time and money and still the system did not work and I had lost faith in the computer supply and service industry.
Connexion approached us in a business like and professional manner; they listened and then understood the problem. They thought about it and then explained what they could do. Then they did it. What a relief!
I then set up another company, at first a small one man band operation but Connexion helped me get going with all that was necessary for a start up. Again they listened and understood my needs and then supplied and supported it.
Perhaps most importantly of all, they have always been there to help when I have a problem and have been fair in all the charges they have made. Every single employee I have had dealings with has been a pleasure to have in my office polite, professional, proficient and easy to have around at what are usually tense times when the computer system is not working! ”
Colin, CFM Ltd
“ To be honest you are far better than I thought you were going to be! If you brought a prospective customer here we would secure them for you. ”
Mike Allpress, Academy Decorating