Outsourced IT Management

Connexions Managed Service Retainer is a all encompassing IT management solution for a fixed monthly fee.

Point of Contact

Your Connexion technical point of contact will take responsibility for your IT by developing your IT roadmap, managing the service delivery and reporting to your internal point of contact more

Helpdesk Support

Your users will have access to the Helpdesk via the web, telephone or e-mail 24 hours a day 7 days a week more

Proactive maintenance

Our software agents will monitor the performance of your infrastructure sending realtime alerts to our technical dashboard.

Benefits

• No dependence on one member of staff
• Access to knowledge and skills that no single individual could possess
• Expert advice from qualified and experienced consultants
• One partner that understands the big picture and where the buck stops
• Helpdesk Metrics for training, performance monitoring and management reporting
• The peace of mind that your network is secure with professional backup and disaster recovery procedures in place