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IT Managed Support

Our Managed Service is a complete IT support solution designed to help progressive businesses get ahead. Best in class helpdesk support and proactive maintenance keep your IT secure and performing and our IT business consultants help strategically align IT with the needs of your business.

No empty promises our Managed Service is a monthly fixed fee service with no surprises. Say goodbye to underperforming technology and IT support.

Neil Seager - Haslams Chartered Surveyors

When we had an electrical outage, Connexion rehoused our server so the down time was almost zeroNeil Seager
Haslams Chartered Surveyors

Account Manager

Our account managers oversee the delivery of our managed service by ensuring your infrastructure is running smoothly, the highest service levels are maintained and by providing strategic support

Onsite Proactive Maintenance

During our regular site visits our network administrators carry out checks to keep your infrastructure healthy and make sure users are happy and productive

Helpdesk Support

Connexion's helpdesk provides fast expert remote and onsite support. It’s best in class, and we can prove it. No empty promises - we monitor our service and we know we’re hitting industry best targets

Capability Management

Capability management is a continuous process of reviewing your IT strategy against best practices to ensure that it remains aligned with the needs of your business and provides a competitive advantage

Preventative Maintenance

Our permanently manned remote monitoring alerts us to potential problems within the service enabling us to prevent system failure or degradation in performance

System Health Maintenance

We perform an automated health check of your infrastructure weekly to ensure it’s up to date and running optimally. What can’t be checked with automation is health checked during our proactive site visit

Mobile Device Management

Our mobile device management service enables clients to securely grant and manage their staff’s access to company data from either their company or personal device

For help with any IT Support, please get in touch. We are happy to discuss your requirements and tailor a solution for your business Get in touch nowCatherine at Connexion