IT Support for Pharmaceuticals Tailored IT Services for Life Science & Pharmaceutical Businesses
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Struggling to Find IT Support That Understands Your Industry?
Pharmaceuticals and life sciences organizations operate in some of the most highly regulated industries in the world. Ensuring data integrity, compliance with GxP (Good [Clinical, Laboratory, Manufacturing, etc.] Practices), and maintaining secure IT systems requires more than just generic IT knowledge; it demands a partner who truly understands the complexities and nuances of your field.
Finding IT managers or support services with in-depth experience in the pharma and life sciences sectors can feel impossible. Yet, without the right IT infrastructure in place, you're risking critical compliance issues, security breaches, and disruptions to your supply chain. Let's face it, IT challenges in your industry aren’t just technical headaches; they can jeopardize your business operations and reputation.
Unmatched Pharmaceutical IT Expertise
With over 30 years of experience in delivering specialized IT services, we bring deep technical knowledge and industry expertise to the pharmaceutical sector.
Led by our Operations Director, who has held senior IT roles with leading Contract Research Organizations (CROs), we understand the intricate nuances of the pharmaceutical industry. Our team's first-hand experience in these organizations allows us to provide tailored solutions that address the unique challenges you face, from regulatory compliance to evolving technological needs.
We have spent decades refining our processes to ensure that every solution we offer is aligned with the strict regulatory requirements governing the pharmaceutical industry.
Our deep understanding of these regulations enables us to help you maintain data integrity and ensure compliance at every stage of your projects, from initial development to ongoing maintenance and post-market activities.
Our approach is not only about compliance; it’s about enabling your business to run more efficiently and securely. We leverage cutting-edge technologies and best practices to optimize your IT infrastructure, safeguard sensitive data, and ensure that your systems are scalable to meet future demands. Whether you're navigating complex audits, scaling clinical trials, or enhancing your data management systems, our expertise is your trusted partner in navigating the technical landscape.
Proven IT Results
We've helped pharmaceutical and life sciences companies overcome some of their toughest challenges
Infrastructure
Designing a GxP-compliant IT infrastructure for long-term success.
Data Integrity
Acting as an Interim CIO for a biotech company and leading a data integrity transformation after an M&A.
Support
Supporting scaling CROs where hiring experienced pharmaceutical IT managers was not feasible.
But don't just take our word for it
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Craig Montano
IT Manager, Exmoor
Connexion have been a trusted partner for over 10 years, delivering outstanding support and deep regulatory expertise. Thanks to their help, our IT runs smoothly, stays compliant, and scales with our growth. We highly recommend them.
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Karen Williams
Business Ops Manager, Beckley Psytech
Connexion’s deep expertise and fast response times make them our go-to IT partner. From onboarding to troubleshooting and complex migrations, they’ve delivered every time. Professional, friendly, and an invaluable part of our team.
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Julia Allwood
Office Manager, Crescent Pharma
Connexion have been instrumental in keeping Crescent Pharma secure and compliant. Their proactive approach ensures we meet the highest data security standards and MHRA requirements with ease. We have total confidence in their expertise and support.
Dominic Matthews
A highly experienced CIO and IT Director with a clinical research, data management and pharmacology background.
Dominic has 30 years global experience covering all areas of converging Information Technology - data, voice and system design, development and implementation. 29 years management of IT Support and System Development staff. Excellent problem-solving ability with innovative design ideas – highly adaptable to any situation. Experienced in multiple acquisitions and integrations.
A strong people-focused leader who enjoys building cross-functional teams that deliver high quality results.
Dominic has a proven track record of leading successful projects to completion while maintaining timelines and budgetary constraints. Consistently striving for process improvement with a focus on cost reduction and best practices.
LinkedIn Profile for Dominic Matthews Book a Meeting with DominicExpert IT Support designed for Pharmaceuticals and Life Sciences Organizations
At Connexion, we specialize in managed IT support tailored to the unique needs of the Pharma and life sciences sector. We blend decades of IT expertise with unparalleled industry knowledge to deliver solutions that keep your operations compliant, secure, and strategically aligned with your business goals.
Virtual CIO IT Services
Our strategic IT consulting goes beyond basic advice. We offer a Virtual CIO service managed by consultants with extensive industry and IT expertise. Whether you need an interim CIO or ongoing support as part of a managed IT support agreement, our team is ready to step in with tailored guidance and strategic oversight.
The Virtual CIO service is powered by consultants who have an exceptional understanding of GxP, Data Integrity, and the special requirements of pharma and life sciences applications. Leveraging their expertise in Microsoft Cloud, Google Cloud, and Cyber Security, they align your IT strategies with both regulatory and operational goals, ensuring optimal performance and compliance across your organization.
Rock-Solid IT Infrastructure
We specialize in building IT infrastructure that forms a compliant and reliable foundation for your business. By applying our deep knowledge of CFR Part 111 and Data Integrity best practices, we create systems that uphold GxP principles through every layer of your IT environment.
Our team brings extensive expertise in working with both Microsoft and Google platforms to architect secure cloud and hybrid cloud solutions. These systems are secure by design, integrating advanced security features to ensure compliance and protect data integrity. Whether transitioning to the cloud or managing a hybrid setup, our solutions are tailored to meet the rigorous demands of pharmaceutical and life sciences organizations, guaranteeing scalability, reliability, and regulatory alignment.
Our infrastructure solutions include implementing robust access control measures, ensuring secure audit trails, managing data confidentiality, and maintaining data integrity and availability at all times. We excel in electronic records management, system validation, and detailed documentation, providing you with security controls that not only meet regulatory requirements but also position your organization for long-term success.
IT Support
IT support in the pharmaceutical and life sciences sectors requires high standards of service to ensure compliance is continually maintained. Connexions’ team of technology analysts and consultants are trained to work to standards of service that IT policies are sustained, Standard Operating procedures are followed, information is properly recorded, and change management is controlled and documented.
With responsive and knowledgeable support, we're here to resolve issues promptly and proactively prevent problems occurring with proactive monitoring of your whole IT environment from computers to network infrastructure, allowing you to focus on driving your business forward while staying fully compliant.
Data Integrity Assurance
Data integrity is at the heart of compliance. We thoroughly evaluate your line of business systems to ensure that the underlying IT infrastructure is fully compliant and supports your operations without compromise.
Through our expertise, our service guarantees that data integrity principles are upheld, covering everything from secure storage to the traceability of records. With our assurance, you can trust that your systems are aligned with GxP expectations and regulatory mandates.
Compliance Partner for Projects
Complex challenges require expert solutions, and we have the experience to deliver results no matter the complexity of your situation. Whether you're navigating stringent Data Protection stipulations or introducing a new pharmaceutical system to your business, we provide an expert service to keep your operations running smoothly and compliantly.
From start-ups scaling their IT capabilities to large enterprises undergoing transformations, we ensure that your IT projects are executed efficiently, securely, and in alignment with industry standards.
Three Steps to Effortless Pharma IT Support
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Free IT Health Check
We assess how your current systems are performing - no jargon, no pressure.
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Clear, Actionable Report
Get a straightforward summary of what's working, what's at risk, and where you can improve.
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Tailored IT Support Proposal
Receive a costed, flexible proposal to keep your systems running smoothly - today and as you scale.